Troubleshooting
Common issues and solutions when working with Valohai Notebooks.
Choosing a Docker Image
You can use any public Docker image as your notebook base. Popular choices include:
Jupyter TensorFlow Notebook — Pre-configured TensorFlow + Jupyter
PyTorch Official Images — PyTorch with CUDA support
python:3.12— Minimal Python base (Valohai installs Jupyter automatically)
Image Doesn't Have Jupyter
No problem. If your Docker image doesn't include Jupyter Notebook or Jupyter Lab, Valohai installs it automatically during startup.
This adds a few minutes to the initial launch time but ensures any Python-based image works as a notebook environment.
Custom Package Requirements
If you need specific versions of libraries or dependencies:
Option 1: Install on-the-fly
Run installation commands directly in a notebook cell:
!pip install matplotlib==3.5.0 scikit-learnPackages installed this way persist for the duration of your notebook session but won't be included if you stop and restart.
Option 2: Use a custom Docker image
For persistent dependencies, build a custom image with your requirements pre-installed:
FROM python:3.12
RUN pip install matplotlib==3.5.0 scikit-learn torchPush this image to a registry your organization can access, then select it when launching your notebook.
Notebook Won't Start
If your notebook stays in "Starting" status for more than 10 minutes:
Check your environment availability
The selected environment might be at capacity or unavailable. Try:
Selecting a different environment in your project settings
Waiting a few minutes and retrying
Contacting your platform administrator
Check your Docker image
If using a custom image:
Verify the image exists and is accessible
Confirm it's a valid Linux-based Python environment
Check that your organization's data stores have network access to the registry
Notebook Disconnects or Crashes
Out of memory errors
If your notebook crashes with memory errors:
Select an environment with more RAM when launching
Break large datasets into smaller chunks
Clear cell outputs periodically (
Cell > All Output > Clear)
Can't Access Files or Data
Inputs not appearing
If files you configured as inputs aren't available:
Check that paths use
VH_INPUTS_DIR:os.getenv('VH_INPUTS_DIR')Verify the data store credentials are configured correctly
Confirm the file path in your input URL is correct
Outputs not saving
If files aren't appearing in your execution's outputs:
Write files to
/valohai/outputs/or usevalohai.outputs().path()Verify the file is written before stopping the notebook
Check file permissions (notebooks run as a non-root user)
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