Billing & Payment
Organization administrators manage billing addresses and payment methods in the organization settings. Keep your billing information current to ensure uninterrupted service.
Update Billing Information
Click Hi, <username> in the top-right corner
Select Manage <organization>
Open the Billing tab
Click Billing details
Update your billing address or payment method
Click Save
Payment Methods
Valohai accepts major credit cards for payment. Update your card information anytime without service interruption.
When changing payment methods:
New card is validated immediately
Old card remains active until validation succeeds
Failed validations preserve your current payment method
Billing Cycles
Billing occurs monthly based on your usage:
Compute costs: Machine hours across all environments (cloud instances, on-premises allocations)
Storage costs: Data stored in Valohai-managed stores
Platform fees: Base subscription costs (if applicable)
Invoices are available in the Billing tab after each billing period.
View Usage and Costs
Track spending in the Billing tab:
Current month: Running total of costs before the billing cycle closes
Past invoices: Historical bills with detailed breakdowns
Usage by project: See which projects consume the most resources
Use Productivity Dashboard to analyze resource usage patterns and identify optimization opportunities.
Billing Contacts
Add multiple email addresses to receive invoices:
Go to Billing tab
Click Billing contacts
Add email addresses for accounting or finance teams
Save changes
All listed contacts receive invoice emails automatically.
Billing Address Requirements
Provide accurate billing information for tax and accounting purposes:
Company name
Street address
City, state/province, postal code
Country
Tax ID (if applicable in your jurisdiction)
Related Topics
Productivity Dashboard — Analyze resource usage and costs
Team Quotas — Control spending by limiting resource usage
Track Underutilization — Identify wasted compute resources
Last updated
Was this helpful?